Troubleshooting

Support & Help

Get help and support for open-rcode platform.

Getting Help

If you encounter issues or need assistance with open-rcode, there are several ways to get support:

GitHub Issues

Best for: Bug reports, feature requests, technical problems

Visit our GitHub Issues to:

  • 🐛 Report bugs - Detailed issue descriptions with reproduction steps
  • ✨ Request features - New functionality suggestions
  • ❓ Ask technical questions - Installation, configuration, or usage help
  • 📖 Improve documentation - Missing or unclear documentation feedback

Before creating an issue:

  • Search existing issues to avoid duplicates
  • Include relevant system information (OS, Docker version, etc.)
  • Provide clear reproduction steps for bugs
  • Use issue templates when available

GitHub Discussions

Best for: General questions and community discussions

Join our GitHub Discussions for:

  • 💡 Ideas - Share your thoughts and suggestions
  • 🗣️ General questions - Get help from the community
  • 📢 Announcements - Stay updated with project news
  • 🤝 Show and tell - Share your open-rcode projects

Social Media

Best for: Quick updates and direct contact

Follow @Ninapepite_ on X (Twitter) for:

  • 📱 Direct messages - Quick questions or personal contact
  • 🔄 Updates - Latest news and announcements
  • 💬 Community - Engage with the open-rcode community
  • 🚀 Releases - New version announcements

Discord Community

Coming Soon! 🎉

A Discord server will be available soon for:

  • 💬 Real-time chat - Instant community support
  • 👥 Voice channels - Development discussions
  • 🤖 Bot integration - Automated notifications
  • 📚 Resource sharing - Tips, tricks, and best practices

Stay tuned for the announcement!

Documentation

Before reaching out for support, check our comprehensive documentation:

  • Installation Guides - Complete setup instructions for Docker and Kubernetes deployments
  • Configuration - Environment variables, GitHub integration, and advanced settings
  • Troubleshooting - Common issues and solutions for deployment problems

Contributing

In progess

Emergency Contact

For critical security issues or urgent business inquiries, please contact @Ninapepite_ directly on X.


Remember: The open-rcode community is here to help! Don't hesitate to reach out if you need assistance. 🚀